-Customers have seven (7) days after receiving their order to initiate a return. If 7 days have gone by after receiving your purchase, unfortunately, we can’t offer you a store credit.
-Returns should be returned back to us within 10 business days after the return approval.
*orders returned later than the stated timeframe will be refused and sent back to you.
Only regular priced items may be returned. Sale/promotional items cannot be returned.
-To be eligible for a return, your item must be unused and in the same condition that you received it with the Shop Blu icon tag attached.
-We do not accept intimate items back due to sanitary reasons (bodysuits, swimsuits etc.)
-To complete your return, please send us an email at email@example.com with your order number in the subject field. We require that you include a receipt or proof of purchase when you send the item back.
-Once your return is received and inspected (3-5 business days), we will send you an email to notify you that we have received your returned item and include your store credit code.
-You will be responsible for paying for your shipping costs for returning your item(s)*. Shipping costs are non-refundable.
-If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.