Please, do not send items back without emailing us for approval.
Returns should be returned back to us within 10 days after the return approval.
Orders returned later than the stated timeframe will be refused and sent back to you.
To be eligible for a return
Your item must be unused and in the same condition that you received it with tags attached if applicable
Accessories, bodysuits, leggings, or all-white items are not returnable
To complete your return, please send us an email at email@example.com with your order number in the subject field (If you haven't received a response within 2 business days, please send a second email as some emails go into the spam folder)
Once your return is received and inspected (3-5 business days), we will send you an email to notify you that we have received your returned item and include your store credit code.
You will be responsible for paying for your shipping costs for returning your item(s). Shipping costs are non-refundable
If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We (Shop Blu icon) reserve the right to refuse/cancel any order that’s associated with fraud or serial returning.