Returns

The following items are not returnable:

- Items purchased using a store credit

- Accessories, swimwear, bodysuits, leggings, and all white/beige/cream items

- Sale items: revamp sale, blowout sale, sale section, etc.

We do not offer refunds. We offer store credits on returns.

Customers have seven (7) days after receiving their order to initiate a return. If 7 days have passed without initiating a return, unfortunately, we can’t offer you a return.

Returns should be returned to us within 7 days after the return approval.

Orders returned later than the stated timeframe will be refused.

To be eligible for a return

Your item must be unworn and in the same condition as received, with tags attached if applicable, and it must not fall in the return exclusion list.

Initiate a return

To initiate your return, email us at shopbluicon@gmail.com with your order number in the subject field. If you haven't received a response within 2 business days, please send a second email, as some emails go into the spam folder.

Once your return is received and inspected (3-5 business days), we will email you to notify you that we have received your returned item and include your store credit code.

You will be responsible for paying shipping costs for your returned item(s). Shipping costs are non-refundable

Consider using a trackable shipping service to ensure delivery. We don’t guarantee that we will receive your returned item.

We (Shop Blu icon) reserve the right to refuse and/or cancel any order associated with fraud or serial returns.

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Thank you